❓ Frequently Asked Questions
Are you a manufacturer?
Yes, we have a professional R&D team, production department, and sales teams. Quality is assured while maintaining competitive pricing.
Do you accept private label? What's the MOQ?
Yes, private label services are available. The customized MOQ is 500pcs (including design, color, logo, material, and package). Most orders start from a 20GP container.
What is your payment term?
We accept T/T, L/C, and other standard payment methods.
What certifications have your products passed?
Our products hold CE, RoHs, and FCC certificates. We use CE, UL, KC, and ETL approved adapters. The factory is ISO9001 certified, and we provide MSDS for battery shipping.
How do you ensure quality control?
We implement a comprehensive QC Management System including IQC (Incoming), PQC (Producing), IPQC (Input Process), LQC (Line), and FQC (Final Quality Control).
What is your after-sales service policy?
We provide a two-year guarantee for our products. We regularly track product performance for feedback and assist in solving any operational issues promptly.