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FAQ
🔹 1. Why choose us?
We are a direct manufacturer with a large-scale factory and professional production lines. With over 10 years of experience in home care devices, we offer customized OEM/ODM services and comply with international standards including ISO, CE, and ROHS.
🔹 2. When can I get the quotation?
We usually quote within 24 hours after we receive your inquiry. If your request is urgent, please highlight it in your communication so we can prioritize it.
🔹 3. How long does it take to get samples?
After the sample charge is paid and files are confirmed, samples will typically be ready for delivery within 3-7 days.
🔹 4. What are the payment and delivery terms?
We accept T/T (30% prepayment), D/A, and DP. Delivery terms include FOB, CIF, or CFR based on your specific requirements.
🔹 5. What is the standard delivery timeline for bulk orders?
For OEM orders of approximately 2000pcs, we generally facilitate prompt delivery within 25-35 days depending on the specific quantity.
🔹 6. Do you support product customization?
Yes, we offer comprehensive OEM and ODM services to meet your specific branding, color, and functional requirements.